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The Five Behaviors® is the result of the partnership between Wiley Workplace Learning Solutions and best-selling author Patrick Lencioni. Our mission was to create a program that improves team effectiveness and productivity through the understanding and application of The Five Behaviors: Trust, Conflict, Commitment, Accountability, and Results. This unique learning experience helps individuals and teams build effective work culture through communication and collaboration.

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With over 3.2 million copies sold since its 2002 release, Patrick Lencioni’s The Five Dysfunctions of a Team continues to serve as a cornerstone for teamwork and organizational development. 

Learn the origin story of The Five Behaviors®, explained by its author and creator, Patrick Lencioni!

In this short video, Patrick explains why he created the Five Behaviors model, how it can revolutionize the way teams and organizations work together, and shares a special message for leaders that you don’t want to miss.  

Discover THE POWER OF WE™

Trust One Another
When team members are genuinely transparent and honest with one another, it forms a safe environment that creates and builds vulnerability-based trust.

Engage in Conflict Around Ideas
With trust, team members are able to engage in unfiltered, constructive debate of ideas.

Commit to Decisions
When team members are able to offer opinions and debate ideas, they feel heard and respected, and will be more likely to commit to decisions.

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Hold One Another Accountable
Once everyone is committed to a clear plan of action, they will be more willing to hold one another accountable.

Focus on Achieving Collective Results
The ultimate goal is the achievement of results, unlocked through implementing the model’s principles of Trust, Conflict, Commitment, and Accountability.

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The Five Behaviors® Difference

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